Accounts Administration Officer

My Aged Care industry client based in the northern suburbs has a fantastic opportunity for a full time Administrator to assist their Finance department. Ideally you will have Aged Care industry experience but it's not essential as we will be prioritising transferable experience working with procurement and finance teams and an enthusiastic and collaborative attitude.

Your Responsibilities Include:

• Working with the Procurement team in assisting with quoting and purchasing of goods
• Coordinate the timely delivery of goods and services to avoid delays in operations
• Escalate any customer issues in a timely manner so they can be resolved as soon as possible
• Interpret quotes from suppliers and contractors to ensure correct items are listed with high attention to detail
• Communicate with clients, families/ representatives regarding costs – and explain what is funded and what may require them to contribute payment for
• Interpret quotes for costing – such as checking if GST included etc.
• Understand and interpret therapist notes and diagrams as part of ensuring correct quote is received
• Escalate to relevant staff if costing exceeds funding available
• Liaise with suppliers and contractors in a professional manner, both via email or phone for follow up or problem solving
• Update eCase or relevant system with copy of quotes, purchase orders, etc as part of timely documentation
• Triage and prioritise urgent requests that need actioning
• Support the team and clients to have a positive experience though timely and honest communication, such as possible delays with stock, etc.

Ideally You Will Have:

• Exceptional customer service focus
• An understanding of or the ability to learn allied health roles is beneficial, in order to guide where to direct questions relating to quote discrepancies
• Strong analytical and problem-solving skills
• The ability to learn and adapt to My Aged Care changes as relevant to this position
• An understanding of aged care funding systems for supporting compliance with purchases would be beneficial
• The ability to work proactively at times with minimal supervision
• Advanced communication and organisational skills including the ability to prioritise and meet deadlines
• Strong computer skills including Microsoft Word and Microsoft Excel
• A high level of accuracy and attention to detail
• Excellent written and verbal communication skills, working well within a team
• Strong organisational and time management abilities
• A current National Police Check or be willing to obtain one.

If you're interested in this exciting opportunity and meet the requirements, please click 'apply now' to apply online. For further enquiries, please call Kammy Lee on 8468 8035 or email kammy.lee@randstad.com.au I look forward to your application, please note only the shortlisted candidates will be contacted immediately.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.